Privacy Policy
Your privacy is important to us. This policy explains how we handle your data.
Last updated: January 15, 2026
Introduction
RowaFood, Inc. ("RowaFood," "we," "us," or "our") is committed to protecting your privacy. This Privacy Policy describes how we collect, use, disclose, and safeguard your information when you use our mobile application and website (collectively, the "Services"). Please read this privacy policy carefully. By using our Services, you consent to the practices described in this policy.
Data We Collect
We collect information that you provide directly to us, including:
- Account Information: Name, email address, phone number, and password when you create an account
- Profile Information: Dietary preferences, cuisine preferences, and profile photo
- Booking Information: Reservation details, party size, special requests, and dining history
- Reviews and Feedback: Restaurant reviews, ratings, and photos you submit
- Communications: Messages you send to restaurants or our support team
We also automatically collect certain information when you use our Services, including device information, log data, and usage patterns.
Location Data Handling
With your consent, we collect and process location data to provide location-based services:
- Finding restaurants near you
- Providing distance and travel time estimates
- Personalizing restaurant recommendations based on your area
- Sending relevant deals for nearby restaurants
Control: You can enable or disable location services at any time through your device settings. Some features may be limited without location access.
Payment Information Security
We take the security of your payment information seriously:
- Payment processing is handled by PCI-DSS compliant third-party processors
- We do not store complete credit card numbers on our servers
- All payment data is encrypted using industry-standard SSL/TLS encryption
- Tokenization is used to securely reference payment methods
Our payment partners include Stripe and other trusted payment processors who maintain the highest security standards.
Third-Party Integrations
We share information with third parties in the following circumstances:
- Restaurant Partners: We share reservation details with restaurants to fulfill your bookings
- Analytics Providers: We use services like Google Analytics to understand how users interact with our platform
- Marketing Partners: With your consent, we may share information for personalized advertising
- Legal Requirements: We may disclose information when required by law or to protect our rights
Your Rights
Depending on your location, you may have the following rights regarding your personal data:
Access
Request a copy of the personal data we hold about you
Correction
Request correction of inaccurate personal data
Deletion
Request deletion of your personal data
Portability
Receive your data in a portable format
Data Deletion
You can request deletion of your account and associated data at any time:
- Go to Settings → Account → Delete Account in the app
- Email us at privacy@rowafood.store with your deletion request
- Contact our support team through the Help Center
Upon receiving your request, we will delete your personal data within 30 days, except where we are required to retain certain information by law.
Children's Privacy
Our Services are not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13.
If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately at privacy@rowafood.store. We will take steps to delete such information from our records.
Questions About This Policy?
If you have any questions about this Privacy Policy, please contact our Data Protection Officer:
Email: privacy@rowafood.store
Address: RowaFood, Inc., 123 Food Street, San Francisco, CA 94105